Frequently Asked Questions

Have questions about our professional automotive lifts? We've compiled answers to the most common questions below. If you don't find what you're looking for, our team is always ready to help.

Capacity Selection

How do I choose the right lift capacity for my shop?

Always select a lift rated at least 25–30% above your heaviest vehicle's gross weight. As a general guide:

  • 7,000–9,000 lbs: Ideal for passenger cars, SUVs, and light trucks (most popular for home garages and small shops).
  • 10,000–12,000 lbs: Recommended for heavy-duty trucks, vans, and commercial vehicles.
  • 14,000–18,000 lbs: Suited for large commercial trucks, RVs, and fleet service operations.
  • 36,000–40,000 lbs: Heavy-duty mobile column lifts for buses, semi-trucks, and super-duty applications.

When in doubt, size up — a higher-capacity lift provides a greater safety margin and longer service life. Contact us at 855-610-2137 and our team can help match you to the right model.

Can one lift handle multiple vehicle types?

Yes. Most of our two-post and four-post lifts are designed to accommodate a wide range of vehicles. Adjustable arm configurations and adapter kits allow you to service everything from compact cars to full-size pickup trucks on the same lift. Always verify the specific model's arm reach and pad placement before lifting an unfamiliar vehicle.

What's the difference between a 2-post and 4-post lift?

2-post lifts lift the vehicle by its frame or pinch welds, leaving the wheels hanging free — ideal for brake, suspension, and exhaust work. They require less floor space but need proper anchor installation.

4-post lifts support the vehicle by its tires on drive-on runways, making them excellent for oil changes, storage, and alignment work. They are generally easier to install and don't require floor anchoring in all configurations.

Floor Type & Installation Requirements

What type of floor do I need for a vehicle lift?

The vast majority of our lifts require a reinforced concrete floor. Minimum specifications vary by model, but typical requirements are:

  • Thickness: At least 4 inches (6 inches recommended for heavier-capacity lifts).
  • Concrete strength: Minimum 3,000 PSI compressive strength.
  • Condition: Free of major cracks, spalling, or voids near anchor points.

Asphalt, wood, or dirt floors are not suitable for anchored lifts. If your floor does not meet these requirements, consult a structural engineer before installation. Some portable and mid-rise scissor lifts have more flexible floor requirements — contact us to discuss your specific situation.

Is professional installation required?

Professional installation is strongly recommended for all anchored lifts (2-post, 4-post, and column lifts). Improper installation is the leading cause of lift-related accidents and will void your warranty. A qualified installer will:

  • Verify floor suitability and anchor placement.
  • Ensure proper electrical connections (most lifts require 220V single-phase power).
  • Perform a full load test and safety check before the lift is put into service.
  • Provide documentation for insurance and compliance purposes.

We can recommend certified installers in your area — call us at 855-610-2137.

What electrical requirements do your lifts have?

Most of our hydraulic lifts operate on 220V / 60Hz single-phase power. Some heavy-duty models may require 3-phase power. A dedicated circuit with appropriate amperage (typically 20–30A) is required. Always consult a licensed electrician and refer to the specific model's installation manual for exact electrical specifications.

Safety Features

What safety mechanisms are standard on your lifts?

All lifts in our catalog are built to meet or exceed ALI (Automotive Lift Institute) / ANSI safety standards. Standard safety features across our lineup include:

  • Automatic safety locks: Mechanical locking positions engage automatically as the lift rises, preventing uncontrolled descent.
  • Hydraulic velocity fuses: Automatically stop fluid flow if a hose ruptures, preventing sudden drops.
  • Slack cable / chain safety devices: (on 4-post and scissor models) detect cable failure and lock the lift in place.
  • Overload protection: Pressure relief valves prevent the lift from being overloaded beyond its rated capacity.
  • Single-point release: Safety locks disengage simultaneously for a controlled, even descent.

Refer to each product's specification sheet for model-specific safety features.

Are your lifts ALI certified?

Our AMGO® Hydraulics, Challenger and Atlas lifts are engineered to ALI/ANSI standards. ALI certification status varies by model — product listings will note certification where applicable. We recommend always verifying certification requirements with your local jurisdiction, as some states and insurance providers require ALI-certified equipment.

Shipping & Delivery

How are lifts shipped, and how long does delivery take?

All automotive lifts ship via freight (LTL) carrier due to their size and weight. Here's what to expect:

  • Transit time: Typically 5–10 business days after the order ships.
  • Delivery type: Curbside delivery — the freight carrier will bring the shipment to the curb or end of your driveway. You are responsible for unloading.
  • Liftgate service: Available upon request for an additional fee if you don't have a loading dock or forklift.
  • Appointment scheduling: The carrier will contact you to schedule a delivery window.

For full shipping details, visit our Shipping Policy page.

What should I do when my lift arrives?

Before signing the delivery receipt, carefully inspect all packaging for damage. If you notice any damage — even minor dents or tears — note it on the delivery receipt and take photos immediately. Signing without noting damage may limit your ability to file a freight claim. Contact us within 48 hours of delivery if you discover concealed damage after unpacking.

Do you offer free shipping?

Select models in our catalog include free freight shipping — look for the "Free Shipping" badge on the product listing. For all other products, freight rates are calculated at checkout based on your delivery location. Contact us for a shipping quote on any item.

Warranty & Returns

What warranty do your lifts come with?

Warranty coverage varies by brand and model. AMGO® Hydraulics, Challenger and Atlas lifts typically include a manufacturer's structural warranty covering defects in materials and workmanship. Specific warranty terms are listed on each product page. Warranty coverage is contingent on proper installation, use within rated capacity, and regular maintenance per the owner's manual.

What is your return policy?

We accept returns within 30 days of delivery for items in original, unused condition. Due to the size and freight cost of automotive lifts, a restocking fee applies to all returns. Return shipping costs are the responsibility of the customer. Items that have been installed, assembled, or used cannot be returned.

For full details, visit our Returns & Exchanges page.

Do you offer a price match guarantee?

Yes — if you find the same lift at a lower price from an authorized dealer, we'll match it. Visit our Price Match page for eligibility requirements and how to submit a request.

Maintenance & Care

How do I maintain my hydraulic lift?

Regular maintenance extends the life of your lift and keeps it operating safely. Key maintenance tasks include:

  • Monthly: Inspect hydraulic hoses and fittings for leaks or wear. Check fluid level and top off with the manufacturer-specified hydraulic oil if needed. Lubricate all pivot points, arm pins, and carriage rollers.
  • Quarterly: Test all safety locks by raising the lift and manually engaging each lock position. Inspect anchor bolts for tightness. Check cables and pulleys (4-post models) for fraying or wear.
  • Annually: Have a qualified technician perform a full inspection, including hydraulic cylinder seals, electrical connections, and structural welds.

Always follow the maintenance schedule in your lift's owner's manual. Keep a maintenance log for warranty and insurance purposes.

What hydraulic fluid should I use?

Use only the hydraulic fluid type specified in your lift's owner's manual — typically AW32 or AW46 hydraulic oil. Using the wrong fluid can damage seals and void your warranty. Never mix different fluid types or brands.

Still Have Questions?

Our lift specialists are available to help you choose the right equipment for your shop.

Contact Us    Call 855-610-2137